Plans and billing

VantageDash has four plans. You can change plans at any time from Settings → Billing.

Plan tiers

All plans include:

• All notification channels (email, Slack, Discord, Pushover, webhook)
• Team members (1 on Scout and Basecamp, 5 on Vantage, unlimited on Summit)
• CSV/PDF export
• Price history
• Shopify integration

How billing works

There are two billing paths depending on how you signed up.

Connected through the Shopify app

Your VantageDash subscription is billed through Shopify Billing. Charges appear on your regular Shopify invoice. To change plans, click Upgrade in Settings → Billing and approve the new amount on Shopify's screen.

Signed up directly at vantagedash.io

Paid plans for accounts made on our website are not open yet. Those workspaces use Scout, the free plan, until then, and Settings → Billing says so.

Switching plans

You can upgrade or downgrade any time:

• Upgrades take effect immediately: the new feature limits unlock right away and you're prorated for the rest of the billing period.
• Downgrades take effect at the next billing cycle. You keep your current limits until then.
• Cancellations keep your account active through the end of the paid period, then downgrade to Scout (free).

If you downgrade to a plan with fewer competitor slots than you currently use, your existing competitors remain but you can't add new ones until you're back under the limit.

Usage

Settings → Billing shows your usage against your plan's limits: competitors, your products, team members and alert rules, and for the current month the price checks you started yourself and your AI matching runs. A bar turns amber and says so when you are near a limit, at it or over it. Something your plan does not include reads "Not part of this plan".

Questions about billing

Email billing@vantagedash.io or use the in-app feedback button. Refund requests within 14 days of an upgrade are honored. Just ask.