VantageDash for Shopify

This page is for stores that use VantageDash through its Shopify app. Everything else in these docs (competitors, matching, the Comparison page, alerts) works the same way for you.

Installing

1. Install VantageDash from Shopify and approve the access it asks for: it reads your product catalog (titles, prices, variants). It does not read your customers or your orders.
2. Create your VantageDash login, or sign in if your store already has one.
3. Your products are imported from Shopify straight away. The Dashboard says so while it runs and refreshes by itself when it is done.

To import again later, click Sync Products under Settings → Shopify.

Plans and billing

A store that installed the app is billed through Shopify. Charges appear on your Shopify invoice, and the plan is managed in VantageDash under Settings → Billing:

• Change plan: click Upgrade to or Switch to on a plan, then approve the new amount on Shopify's screen.
• Cancel: click Cancel Subscription, or Downgrade to Free on Scout. Your plan stays active until the end of the period you paid for, then the workspace moves to Scout, the free plan.
• Invoices and payment method: in your Shopify admin, under Settings → Billing.

Scout is free and needs no approval. The plans and what each includes are on Plans and billing.

Disconnecting and reconnecting

Under Settings → Shopify, Disconnect stops VantageDash reading your store. Your competitors, matches and price history stay. On a paid plan, disconnecting also cancels it, so you are not charged for a store we no longer read. To connect it again, click Reconnect on the same tab and approve the access on Shopify's screen. A plan can only be chosen while the store is connected.

Removing the app

When you uninstall VantageDash from your Shopify admin, Shopify asks us to erase your store's data 48 hours later, and we erase it when that request arrives. See the privacy policy.

Help

Write to support@vantagedash.io. We answer within one business day.